However, after I downloaded an OTA update for Android 10, my touch screen stopped working.
I want to install a custom ROM to fix it but my KG state is Prenormal and it says "Only Official Released Binaries Are Allowed To Be Flashed" when I try to install TWRP. The OEM unlock toggle is visible and I have enabled it but RMM/KG state is prenormal and has been for MONTHS!
I have tried waiting 7 days, I have waited for months even, it doesn’t go away. I tried different methods and tools but nothing has worked so far…
What can I do? Any help is appreciated!
P.S. I can control the phone with an USB OTG mouse
P.S.2. I’m 100% sure it’s a software issue because I had another A6 with the same fake screen and I fixed it with a custom ROM but it didn’t have the ‘Prenormal’ state.