Itel s32 mini(w5003) refuses to reset help.

Hi, Infinty Team.
I try to remove this device’s lock pattern, according to SW everything is done when I turn the phone back on it always asks to draw the diagram after the phone is started.Need help please.

Card found : F9A6391D , v0145
Infinity-Box [ Chinese Miracle ] MediaTek Service Module [ MTK ] v2.15

Load IDBase v99153 Ok!

Update configuration …
Update Ok!
Load IDBase v99153 Ok!

Operation : Identify [ v2.15 ] Mode : FLASH

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection …

PTFN : MediaTek PreLoader USB VCOM (Android) (COM119)
MODE : PRELOADER PORT
PORT : 119
Waiting BOOT ack …
PRELOADER : ACK confirmed!
BROM : Init BROM
BROM init passed!
CHIP : MT6580 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000
TYPE : LEGACY MTK
BROM : SecLevel : 0x00000000
BROM : SecMode : PLAIN [+PRL] BROM : BROM|BL : 0xFF|0x01
BROM : PRELOADER PORT
MODE : 0_base : BASE_v1712 | Manual : Disabled
AGENT : Look for suitable BootChain in DA …
AGENT : MTK_AllInOne_DA.bin
AGENT : Found MT6580
AGENT : MTK_DOWNLOAD_AGENT
BROM : Sending 1st DA …
BROM : DA sent
BROM :Transfer control to DA …
DA : AGENT started!
NAND : DEVICE NOT FOUND
NAND : 000000000000000000000000
eMMC : OK
eMMC : 4500017045453848FE19013837A544DC
DAInf: 4 : 2 : 156
DA : DRAM ready!
DA : BOOT to 2nd DA …
DA : Receiving HW info

EMMC: 7001004548384545380119FEDC44A537
EMMC: VEN : KINGSTON | OEM : 01 | DEV : EH8EE8
EMMC:
BOOT1 : 0x00400000 [ 4,00 MB ] BOOT2 : 0x00400000 [ 4,00 MB ] RPMB : 0x00400000 [ 4,00 MB ] USER : 0x1D2800000 [ 7,29 GB ]

SRAM: 0x00020000 [ 128,00 KB ] DRAM: 0x40000000 [ 1,00 GB ]

CHIP : MT6580 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000 , EVOL : 0x0000

RNID : 44B5DD78E83C0E37E904FB8C91B756FC

STATUS : BLANK FLASH
BSTYLE : EMMC FLASH BOOT

DA : USB : HIGH-SPEED

Boot done!

Patch Level : O11019
Ver. CodeName : REL
Ver. Release : 8.1.0
Sec. Patch : 2019-03-05
Build Time : 21.03.2019
Product Model : itel W5003
Product Brand : Itel
Product Name : F8019
Product Device : itel-W5003
Product Manfct : itel
Product Info : W5003
Product Board : W5003
Board Platform : mt6580
Display ID : W5003-F8019-8.1-OP-V016-20190321

USERDATA : FILESYSTEM : F2FS with FDE ( Full Disk Encryption ***)

PRELOADER : DEVICE :
DEV : MT6752
NME : preloader_w5003.bin
CNT : 0002
EMI : [00] : eMMC : DDR3 : ID : 700100454838454538 : VEN : KINGSTON | DEV : EH8EE8 : RAM : [ 1,00 GB ] EMI : [01] : eMMC : DDR3 : ID : 150100464E36324D42 : VEN : SAMSUNG | DEV : FN62MB : RAM : [ 1,00 GB ]

Done!
Elapsed: 00:00:31

Operation : Reset Settings/Format FS [ v2.15 ] Mode : SMART RESET
1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection …

PTFN : MediaTek PreLoader USB VCOM (Android) (COM119)
MODE : PRELOADER PORT
PORT : 119
Waiting BOOT ack …
PRELOADER : ACK confirmed!
BROM : Init BROM
BROM init passed!
CHIP : MT6580 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000
TYPE : LEGACY MTK
BROM : SecLevel : 0x00000000
BROM : SecMode : PLAIN [+PRL] BROM : BROM|BL : 0xFF|0x01
BROM : PRELOADER PORT
MODE : 0_base : BASE_v1712 | Manual : Disabled
AGENT : Look for suitable BootChain in DA …
AGENT : MTK_AllInOne_DA.bin
AGENT : Found MT6580
AGENT : MTK_DOWNLOAD_AGENT
BROM : Sending 1st DA …
BROM : DA sent
BROM :Transfer control to DA …
DA : AGENT started!
NAND : DEVICE NOT FOUND
NAND : 000000000000000000000000
eMMC : OK
eMMC : 4500017045453848FE19013837A544DC
DAInf: 4 : 2 : 156
DA : DRAM ready!
DA : BOOT to 2nd DA …
DA : Receiving HW info

EMMC: 7001004548384545380119FEDC44A537
EMMC: VEN : KINGSTON | OEM : 01 | DEV : EH8EE8
EMMC:
BOOT1 : 0x00400000 [ 4,00 MB ] BOOT2 : 0x00400000 [ 4,00 MB ] RPMB : 0x00400000 [ 4,00 MB ] USER : 0x1D2800000 [ 7,29 GB ]

SRAM: 0x00020000 [ 128,00 KB ] DRAM: 0x40000000 [ 1,00 GB ]

CHIP : MT6580 , SBID : 0x8A00 , HWVR : 0xCA00 , SWVR : 0x0000 , EVOL : 0x0000

RNID : 44B5DD78E83C0E37E904FB8C91B756FC

STATUS : BLANK FLASH
BSTYLE : EMMC FLASH BOOT

DA : USB : HIGH-SPEED

Boot done!

Format Ok : USERDATA
Format Ok : CACHE
Format Ok : RESET PROTECTION
Format Ok : USERDATA

Done!
Elapsed: 00:00:52

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