LM-K510EMW locked not removed

LG 2-3G Tool v9.79
supported models: 1710

Model: LG K510EMW
Port: COM156
Operation: Direct Unlock

Checking Login and Password… OK
Ballance: 20 crd.
You have 20 credit(s) left. This operation takes 10 credits.Continue? Yes
Laf cmd error: could not open port.
Elapsed: 0 secs. –> (v9.79)

Model: LG K510EMW
Port: COM47
Operation: Direct Unlock

Checking Login and Password… OK
Ballance: 20 crd.
You have 20 credit(s) left. This operation takes 10 credits.Continue? Yes
Model name: LM-K510EMW
Software verion: K510EMW20b
Android verion: 10
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 353266112117114
Serial: WI24S200615003177
Reading data from phone… OK
Searching server… OK
Waiting for server answer… OK
Executing… OK
Rebooting… OK
Waiting phone… OK
Phone found at COM47
Model name: LM-K510EMW
Software verion: K510EMW20b
Android verion: 10
Target operator: LAO
Target country: COM
Chipset: mt6765
IMEI: 353266112117114
Serial: WI24S200615003177
Reading data from phone… OK
Executing… OK
Done
Elapsed: 65 secs. –> (v9.79)

but phone still lock.credit refund please

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