OCTOPLUS SOFTWARE FROZEN- LM-X120EMW UNLOCK PROCESS END UNEXPECTEDLY-credit deducted

OCTOPLUS SOFTWARE FROZEN- LM-X120EMW UNLOCK PROCESS END UNEXPECTEDLY

Please help; software got frozen and close unexpectedly; could not unlock
phone but credit deducted

Log file "C:Program Files (x86)OctoplusOctoplus_LGLOG15-09-2020_16-45-13.log" created.
2020-09-15 4:45:34 PM > Searching for server…
2020-09-15 4:45:34 PM > Trying to ping server…2020-09-15 4:45:34 PM > ok
2020-09-15 4:45:34 PM > Trying connect to server…
2020-09-15 4:45:35 PM > Searching installed cards…
2020-09-15 4:45:35 PM > Found card with s/n: 100003EB2
2020-09-15 4:45:35 PM > Server check…
2020-09-15 4:45:36 PM > Server Check succesfull!
2020-09-15 4:45:36 PM > Server Check succesfull!
2020-09-15 4:45:44 PM > Welcome to Octoplus/Octopus Box LG Software version 3.0.3
2020-09-15 4:45:44 PM > Card S/N : 0100003EB2
2020-09-15 4:46:26 PM > INI FUpdateInfo Done!
2020-09-15 4:46:26 PM > INI FShowUpdateInfo start
2020-09-15 4:46:26 PM > INI FShowUpdateInfo 2
2020-09-15 4:47:29 PM > ——————————————————————————–
2020-09-15 4:47:29 PM > Connecting to server …2020-09-15 4:47:32 PM > OK
2020-09-15 4:47:32 PM > Username: droidmobitech
2020-09-15 4:47:32 PM > Authorizing…2020-09-15 4:47:35 PM > OK
2020-09-15 4:47:35 PM > Checking balance…2020-09-15 4:47:38 PM > OK
2020-09-15 4:47:38 PM > Your balance: 100 credits.
2020-09-15 4:48:07 PM > ——————————————————————————–
2020-09-15 4:48:08 PM > Checking data…2020-09-15 4:48:10 PM > OK
2020-09-15 4:48:11 PM > Platform: LG MTK
2020-09-15 4:48:11 PM > Selected port: COM9
2020-09-15 4:48:11 PM > Selected baudrate: 921600
2020-09-15 4:48:11 PM > Selected model: X120EMW
2020-09-15 4:48:11 PM > Selected USB connection type
2020-09-15 4:48:11 PM > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
2020-09-15 4:48:12 PM > or
2020-09-15 4:48:12 PM > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
2020-09-15 4:48:13 PM > Phone found at port COM9
2020-09-15 4:48:13 PM > Mode: Emergency
2020-09-15 4:48:13 PM > Initializing flash…2020-09-15 4:48:15 PM > OK
2020-09-15 4:48:18 PM > Model ID: LM-X120EMW
2020-09-15 4:48:18 PM > Platform: mt6739
2020-09-15 4:48:18 PM > Android version: 9
2020-09-15 4:48:18 PM > SW version: LMX120EMWAT-64-V10f-EEA-XX-JUN-17-2019+0
2020-09-15 4:48:19 PM > LAF Version: 1.1
2020-09-15 4:48:19 PM > Product ID: WI12S190816005900
2020-09-15 4:48:19 PM > IMEI: 356276-10-360853-1
2020-09-15 4:48:19 PM > Target operator: LAO
2020-09-15 4:48:19 PM > Hardware: rev_10
2020-09-15 4:48:19 PM > Battery level: 86%
2020-09-15 4:48:19 PM > Reading partitions…2020-09-15 4:48:19 PM > OK
2020-09-15 4:48:34 PM > Checking security…
2020-09-15 4:48:44 PM > offs: 05080000
2020-09-15 4:48:44 PM > Checking security passed!
2020-09-15 4:48:48 PM > ——————————————————————————–
2020-09-15 4:48:48 PM > IMEI A: 356276-10-360853-1
2020-09-15 4:48:48 PM > IMEI B: 356276-10-360854-9
2020-09-15 4:48:49 PM > Bluetooth address: AC:F6:F7:74:BF:16
2020-09-15 4:48:49 PM > Wi-Fi MAC address: AC:F6:F7:EA:B5:E4
2020-09-15 4:48:49 PM > SPC: 000000
2020-09-15 4:48:49 PM > ——————————————————————————–
2020-09-15 4:48:49 PM > Write security backup function doesn’t work for this device with latest firmware versions. If you’ll encounter any problem during Unlock operation – you won’t be able to restore the phone to it’s initial state, so proceed at your own risk.

Continue?
2020-09-15 4:48:55 PM > Connecting to server…2020-09-15 4:48:57 PM > OK
2020-09-15 4:48:57 PM > Octopus smart card is present.
2020-09-15 4:48:57 PM > Checking smart card…2020-09-15 4:49:12 PM > OK
2020-09-15 4:49:12 PM > Username: droidmobitech
2020-09-15 4:49:12 PM > Authorizing…2020-09-15 4:49:15 PM > OK
2020-09-15 4:49:17 PM > Checking balance…2020-09-15 4:49:19 PM > OK
2020-09-15 4:49:19 PM > Checking operation…2020-09-15 4:49:26 PM > OK
2020-09-15 4:49:26 PM > Sending device information…2020-09-15 4:49:29 PM > OK
2020-09-15 4:49:29 PM > Get credits, needed for current operation…2020-09-15 4:49:31 PM > OK
2020-09-15 4:49:32 PM > Your balance: 100 credits.
2020-09-15 4:49:32 PM > To perform "Unlock" operation you need to have 100 credits.
2020-09-15 4:49:39 PM > Reading security area…2020-09-15 4:49:47 PM > OK
2020-09-15 4:49:47 PM > Backup saved to "X120EMW_356276103608531_15-09-2020_16-49-47.EEP"
2020-09-15 4:49:48 PM > Unlocking…2020-09-15 4:49:48 PM > OK
2020-09-15 4:49:48 PM > Writing security area…
2020-09-15 4:49:54 PM > Execute : 0x0040
2020-09-15 4:49:55 PM > Writing cmd…
2020-09-15 4:49:55 PM > reading cmd…
2020-09-15 4:49:55 PM > Read: EXEC…
2020-09-15 4:50:10 PM > Reconnecting phone…
2020-09-15 4:50:21 PM > Phone found at port COM12
2020-09-15 4:50:21 PM > Mode: Emergency
2020-09-15 4:50:21 PM > Initializing flash…

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