problem unlock q730mm checking Resource

hello, I try to unlock q730mm and say me this….

Bienvenido en Octoplus/Octopus Box LG Software version 3.1.1
Card S/N : 010000FF6F
Selected USB connection type
Work ID: 0000000000000000
Checking data…OK
Plataforma: LG MTK
Puerto seleccionado: COM9
Velocidad seleccionada: 115200
Modelo seleccionado: Q730MM
Connecting to phone…
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM20
Mode: Emergency
Initializing flash…OK
Model ID: LM-Q730MM
Plataforma: mt6765
Code name: mdh50lm
Android version: 10
Versión de SW: LMQ730MMAT-02-V10q-310-160-DEC-21-2020-
LAF Version: 1.1
Product ID: VH03S210225003003
IMEI: xxxxxxxxxxxxxx-x
Target operator: LAO
Hardware: rev_11
Battery level: 11%
Reading partitions…OK
LAF Error: 80000119.
Checking security…OK
IMEI: 353889-80-281868-1
Dirección de Bluetooth: Unknown
Wi-Fi MAC address: Unknown
Checking operation…
Trying second method…
Checking Resource File…
Step 1…
Performed by 3.1.1 Software version.

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