unlock alcatel OT 5008R problems

hi
i want to unlock this alcatel without succed. need help about the error. i have inetrnet and the licence

Using library Brom_DLL_v7.1813.3
Searching phone in normal mode;
[connect the phone powered off to the usb cable] Phone detected (MTK USB Port (COM19)) (Driver version: 2.0.0.1)
Preparing to start flash mode;
Preparing to open COM19
Requesting authorization;
Connecting;
Downloading DA;
Initializing;
Rid: 3822c23908ba418f80d6ec96dfb7d84d
Requesting baudrate change;
Done;
DEVICE INFO:
BB CHIP: MT6739 [CB00, 02, 6739, 00] BB ID: NUE2NEU1Mzg5OUQ5QjNCOURFNDU2QkVGQUYwQ0YzMUE=
HW_STORAGE_EMMC: 0x51000115 0x4D333644 0x4E5E0142 0x73C5AEAA [SIZE=0x749400000] IMEI1 [OTP 0001]: 015320-00-062805-2
IMEI2 [OTP 0001]: 000000-00-000000-0
PROVIDER: 5008R-2ARKUS7
USRDATA INFO: 0x165000000 SIZE: 0x5DF0FBE00

SPECIAL NOTE: If you are using windows 10 x64 be sure that the installed mtk driver version is 3.0.1504.0 . Any different drivers will create random read bugs on newer chipset phones.
As usual the correct drivers come inside OTSMart archive inside the "usb_driver" folder

Searching data;
Checking server support license;
ERROR: BE SURE THE DONGLE IS REGISTERED AND HAS ACTIVE SUPPORT; AN ACTIVE INTERNET CONNECTION IS REQUIRED;

Time needed – 00:00:02

thk

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