y9 2019 JKM-LX3 not working for certificate

SigmaKey 2.39.00 HiSi: Direct unlock
HUAWEI USB COM 1.0 (COM19), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/5/2015, USBVID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Phone model: JKM-LX3
Version: JKM-LX3 9.1.0.310(C69E6R1P1)
Removing firmware protection…….Unexpected response from the phone
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